When they access and download the course notes, the system automatically marks as complete or have additional details that explains clearly that they need to click the (mark as complete) wording to open the window where they change the status to complete.

Currently we are getting multiple queries where individuals can’t see how to make this final section as complete from many different areas and offices, leading to a lot of frustration and courses are then left as incomplete because they are so frustrated. This would make the completion of the course much easier, get rid of that frustration but also remove the need to email for help freeing them up to continue with other work.

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RELATED IDEAS

When they access and download the course notes, the system automatically marks as complete or have additional details that explains clearly that they need to click the (mark as complete) wording to open the window where they change the status to complete.