Access Learning Ideas Portal
When we cancel users off an activity, is there an automated message that the user can be sent telling them this? Otherwise they will have received their alert to do the activity, but then it doesn't appear on their list of activities. So unless we send an internal email alerting them it's been cancelled, then they can be confused.
Hello Jane,
Thank you for raising an idea to the ideas portal.
Users cancelled from events and activities receive system generated emails notifying them of the registration cancellation. Learning + customers with a user role of Super Administrator are able to view emails sent in site settings. Here's an article regarding viewing emails: https://accessgroup.my.site.com/Support/s/article/Access-Learning-How-to-View-and-Manage-Emails
Best wishes,
Kirstie